Find quick answers to your questions below or contact us...

If you have a question and want to create a support ticket click here

If you have already emailed us and want to check the status of a ticket click here
 
Aromaland Inc.
1326 Rufina Circle
Santa Fe, NM 87507
Tel: 800-933-5267
 
We are open  Monday to Friday from 9am to 5.30pm MST
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping Information
Shipping Information
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Return Policy
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
UPS Tracking by Order Number
How do I contact you?